Black Night Software Blog

We are aware of a network issue at our datacenter which is impacting on our services. Datacenter engineers are investigating.

Recently we have had increased reports of emails explaining to you that your email settings have changed as shown below.

Please do not click this link, this email is not from us and should be deleted immediately. We have taken steps to block these emails from reaching our customers. If you receive similar messages report them to us so that we can proactively block them.

We have just been informed that webmail.blacknight.co.uk has been bouncing messages back with the following message over the last few days.

Your message has been refused due to our spam filters.

This has been fixed, please accept our apologies for this issue which was caused by a corrupt spam filter rule.

Server Upgrade
The lasso 8.5 server was upgraded from 2Gb to 6Gb today

Email Server Removal
Due to an unforseen issue we have had to remove the server newpop3.blacknight.co.uk until further notice. All customers on this server have been migrated to pop3.blacknight.co.uk

Due to a customer sending an unauthorised bulk email, some email from today has been backed up and stuck in the email queue. We have rebooted the mail server and mail is now starting to leave.

Please accept our apologies for the downtime.

20:04 - 21.12

We are currently aware of an email issue with one of our mail servers.

pop3.blacknight.co.uk is currently not responding and is being investigated.
newpop3.blacknight.co.uk is not affected 

*edit*
Server has been restored to full service. 

10.40am

We are investigating issues with Lasso 7 sites not being able to communicate with the MySQL server

11.05am
Lasso 7 sites are now back online, communication problem with MySQL has been resolved.

12.30pm

We are aware that the xServe 195.177.192.177 is currently running slowly. This is due to emergency maintenance due to space issues. We aim to have the speed back to normal within 5 - 10 minutes

12.36pm

Speed issues have been resolved